This section outlines the terms and conditions that apply between the user and CatandDogHelp.com, the owner of the website. By using the website, the user agrees to comply with these terms and conditions. The website does not intend to constitute a contractual offer, and any order made by the user constitutes a contractual offer. CatandDogHelp.com accepts the offer upon sending a dispatch email indicating that the order has been fulfilled and is on its way to the user.
The agreement defines various terms, including “Account,” which encompasses personal information, payment information, and credentials used by users to access paid content and/or any communication system on the website. “Carrier” refers to any third party responsible for transporting purchased goods from CatandDogHelp.com’s premises to customers. “Content” means any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of the website. “Goods” refers to any products that CatandDogHelp.com advertises and/or makes available for sale through the website.
The website provides various services, including any online facilities, tools, services, or information that CatandDogHelp.com makes available through the website either now or in the future. “Payment Information” refers to any details required for the purchase of goods from the website, including credit/debit card numbers, bank account numbers, and sort codes. “Purchase Information” refers to any orders, invoices, dispatch notes, receipts, or similar that may be in hard copy or electronic form.
The premises refer to CatandDogHelp.com’s place(s) of business located at 29-8 Oval Damansara, TTDI, 60000 Kuala Lumpur, Malaysia. “System” refers to any online communications infrastructure that CatandDogHelp.com makes available through the website either now or in the future, including web-based email, message boards, live chat facilities, and email links. “User/Users” means any third party that accesses the website and is not employed by CatandDogHelp.com and acting in the course of their employment. The “Web Site” refers to the website that the user is currently using and any sub-domains of this site unless expressly excluded by their own terms and conditions.
The agreement also outlines age restrictions, indicating that persons under the age of 18 should use the website only with the supervision of an adult. Payment information must be provided by or with the permission of an adult.
For international customers or physically shipped products, import duties and taxes may be incurred once goods reach their destination. CatandDogHelp.com is not responsible for these charges and makes no calculations or estimates in this regard. Buyers are advised to contact their local customs authorities for further details on costs and procedures. As the purchaser of the goods, the buyer will also be the importer of record and should ensure that the purchase is in full compliance with the laws of the country into which the goods are being imported.
The agreement covers intellectual property, stating that all content included on the website, unless uploaded by users, is the property of CatandDogHelp.com, its affiliates, or other relevant third parties. The website acknowledges that such material is protected by applicable United Kingdom and international intellectual property and other laws. Users may not reproduce, copy, distribute, store, or in any other fashion re-use material from the website unless otherwise indicated on the website or given express written permission to do so by CatandDogHelp.com.
Third-party intellectual property, including copyright and trademarks, in images, product images, and descriptions, belong to the manufacturers or distributors of such products as may be applicable. Users may not reproduce, copy, distribute, store, or in any other fashion re-use such material unless otherwise indicated on the website or given express written permission to do so by the relevant manufacturer or supplier.
The website may contain links to other sites, which are not under the control of CatandDogHelp.com or its affiliates. The website assumes no responsibility for the content of such websites and disclaims liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.
Those wishing to place a link to this website on other sites may do so only to the home page of the site without prior permission. Deep linking (i.e., links to specific pages within the site) requires the express permission of CatandDogHelp.com.
When using the enquiry form or any other system on the website, users should do so in accordance with the rules outlined in the agreement. Users must not use obscene or vulgar language, submit content that is unlawful or otherwise objectionable, submit content that is intended to promote or incite violence, impersonate other people, particularly employees and representatives of CatandDogHelp.com or its affiliates, or use the system for